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Case study · Operations platform
BRIXFurniture operations, connected.
From the first measurement to the final installation, BRIX gives furniture teams one clear place to move every job forward.
- Product
- Furniture CRM & operations
- Delivery
- Strategy, design & engineering
Used by
Built for real furniture teams.
01 · The opportunity
One job. Many teams. One shared flow.
Furniture production moves through specialists, deadlines, and physical handoffs. BRIX replaces scattered updates with a single operational thread—so sales, design, engineering, production, logistics, and field teams always know what happens next.
02 · The workflow
Built around how furniture is actually made.
- 01MeasureMatja
- 02DesignDizajni
- 03EngineerInxhinieria
- 04PlanPlanifikimi
- 05ProduceFazat
- 06QualityQuality Control
- 07InstallTerreni
- 08SupportAfter Sales
03 · Operational visibility
The whole operation, at a glance.
Live status distribution, weekly activity, ownership, search, and notifications turn daily production signals into decisions the team can act on quickly.
Follow every handoff
Status and ownership stay clear from workshop to delivery.
Assisted operations
The built-in BRIX assistant puts help inside the workspace.
04 · Core capabilities
Every team gets a focused workspace.
BRIX keeps each role simple without breaking the shared process. Teams see the queues and controls they need while every ticket keeps its full operational history.
01
Measurement intake
Capture new requests, assign work, schedule visits, and keep completed or cancelled measurements searchable in one queue.
Requests · calendar · status history · CSV export02
Design & offers
Move accepted measurements into an active design pipeline, prepare offers, and keep every handoff connected to the original customer request.
Design tickets · active work · offer lists03
Engineering & planning
Give engineering a focused delivery queue, then coordinate production timing through planning views, on-hold work, and deadlines.
Engineering queue · production plan · DL calendar04
Production stages
Track active and completed work through the real factory sequence, from cutting and edging to CNC, assembly, and finishing.
Sharrë · ABS · CNC · Montim · Ngjyrë05
Quality to after-sales
Control packaging, field delivery, completed installation, and post-sale requests without losing the history of the job.
Quality control · field work · after-sales06
Logistics & stock
Connect purchasing, outbound movement, warehouses, and stock to the same operational system used by the production team.
Purchasing · dispatch · warehouses · inventory05 · The outcome
Less chasing. More making.
The platform turns a complex production chain into a visible, accountable rhythm—giving management oversight while helping every specialist stay focused on the work in front of them.
- 01One source of truth
- 02Clear team ownership
- 03Visible production status
- 04Searchable job history
06 · Next step